【緊急】119消防レスキュー要請をするには(How to call firefighting / rescue in Japan)

緊急(emergency)
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消防車について

消防車しょうぼうしゃについて

火事かじを見みかけた時とき、火災かさいになった時とき、人ひとの救助きゅうじょが必要ひつような時ときは、
「119」に電話でんわしましょう。

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消防・救助を呼ぶ

消防しょうぼう・救助きゅうじょを呼よぶ

携帯電話けいたいでんわ・固定電話こていでんわ・ 公衆電話こうしゅうでんわからも、
無料むりょうで消防局指令情報センターしょうぼうきょくしれいじょうほうせんたーに電話でんわがつながります。
アプリケーションのLINE電話でんわや
Facebookのメッセンジャーからは、つながりません。

消防しょうぼうを呼よぶ時ときの電話番号でんわばんごうは、
「119」
  ※救急車きゅうきゅうしゃを呼よぶときと一緒いっしょの番号ばんごうです。

消防・救助しょうぼう・きゅうじょ活動されても、
料金りょうきん等などは、お金かねは掛かかりません。
無料むりょうで対応たいおうしてくれます。

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消防局に連絡する

消防局しょうぼうきょくに連絡れんらくする

消防局情報センターしょうぼうきょくじょうほうせんたーに通報つうほうする時ときは、落おち着ついて電話でんわを掛かけましょう。

最初さいしょに、オペレーターが、次つぎの様ように聞きききます。
「119番ばん、消防しょうぼうです。救急きゅうきゅうですか? 火災かさいですか?」
(This is 119 fire depertment. Do you need fire or ambulance?)

あなたは、
「火災(レスキュー)かさい(れすきゅー)です」(fire (or rescue))
言いいましょう。

あなたが電話でんわで伝つたえる事こと
①場所ばしょの情報じょうほう
  ・近ちかくの店みせの名前なまえ
  ・自動販売機じどうはんばいきに書かいてある住所じゅうしょ
  ・電信柱でんしんばしらに書かいてある住所じゅうしょ
  ・信号しんごうの名前なまえ

②何なにが、どうなっているのか
   ・(火事かじ)何なにが燃もえているのか
   ・(レスキュー)どの様ような助たすけが必要ひつようか
   など
③どの様ような状態じょうたいか
   ・(火事かじ)どこが燃もえているか、煙けむりの色いろなど
   ・(レスキュー)どの様ような場所ばしょなのか(川かわ、ビルの間あいだとか)
   など
④人ひとについて
   ・けが人にんはいるか
   ・何人なんにんなのか
   など
⑤あなたの名前なまえや電話番号でんわばんごうなど

暮らしの安全情報「119番通報」(平成31年3月)
出典: youtube 「matsusaka city松阪市」より (松阪市HP)
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日本語で伝えにくい時

日本語にほんごで伝つたえにくい時とき

もし、日本語にほんごで説明せつめいが出来できない時ときは、
「私わたしは、日本語にほんごが話はなせません。英語えいごで話はなせますか?」と伝つたえてください。
最近さいきんでは、三者通話さんしゃつうわシステムを使つかって、通訳つうやくの人ひとを使つかって通報つうほうできます。

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火事の対応

火事かじの対応たいおう

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